ErrorCodeDoctor
Canon · Printer (imageCLASS)

Canon Printer (imageCLASS) #005 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

Error code #005 on your Canon imageCLASS printer means the fax could not be sent because the recipient's machine did not respond within 35 seconds. The recipient's machine may be off or the line may be busy. Ask the recipient to check their machine. When sending internationally insert pauses into the fax number.

Common causes

  • The recipient's fax machine is turned off
  • The recipient's phone line is busy
  • The connection timed out before the recipient's machine answered

How to fix it

  1. 1

    Ask the recipient to check their fax machine is on and ready

  2. 2

    Try sending the fax again later when the line is less busy

  3. 3

    If sending internationally add pauses to the fax number to allow extra time for the connection

Related Canon Printer (imageCLASS) error codes

1

#001

An original document has jammed in the feeder

easy
2

#003

A fax could not be sent or received because the data size is too large

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3

#012

A fax could not be sent because the recipient's machine has run out of paper

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4

#018

A fax could not be sent because the recipient's line was busy or did not respond

easy