ErrorCodeDoctor

Canon Printer (imageCLASS) error codes

Select a Canon printer (imageclass) error code to see what it means, common causes, and how to fix it.

#001

An original document has jammed in the feeder

easy

#003

A fax could not be sent or received because the data size is too large

easy

#005

A fax could not be sent because the recipient's machine did not respond within 35 seconds

easy

#012

A fax could not be sent because the recipient's machine has run out of paper

easy

#018

A fax could not be sent because the recipient's line was busy or did not respond

easy

#022

Sending a fax from a computer is disabled — administrator action required

medium

#037

A document could not be sent because the machine's memory is full

easy

#099

A job was cancelled — not an error

easy

#401

A scanned document could not be saved to the USB drive — insufficient memory space

easy

#406

A scanned document could not be stored on the USB device due to an error

easy

#408

The USB memory device was removed while data was being read from it

easy

#701

Authentication failed — incorrect Department ID or PIN entered

easy

#703

The image memory is full — a send or store operation failed

easy

#751

The FTP server is not available or the network connection was lost

medium

#752

Email or I-Fax failed — incorrect SMTP or POP3 server name or network issue

medium

#753

The LAN cable is disconnected — data could not be sent

easy

#755

TCP/IP is not working correctly — email or network storage operations failed

medium

#766

The digital certificate used for communication has expired

medium

#801

A timeout error occurred when communicating with the SMTP server

medium

#802

The SMTP, POP3, or FTP server name is set incorrectly

medium