Canon Printer (PIXMA) 2700 / 2801 / 2802 / 2803 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

Support codes 2700, 2801, 2802, or 2803 on your Canon PIXMA printer indicate a copy or scan error. Code 2700 means no document was placed for copying. Codes 2801–2803 indicate a document feeder or scanning error. Place the document correctly on the platen glass or in the ADF and try again.

Common causes

No document was placed for copying or scanning
The document was not placed correctly on the platen glass
A document scanning error occurred in the ADF

How to fix it

1

Open the document cover and place the document face-down on the platen glass
2

Align the document with the alignment marks on the glass
3

Close the document cover gently
4

Try the copy or scan operation again
5

If using the ADF make sure the document is loaded correctly and is not jammed