ErrorCodeDoctor
Canon · Printer (PIXMA)

Canon Printer (PIXMA) 5B00 / 5B01 / 5B02 / 5B03 / 5B04 / 5B05 / 5B12 / 5B13 / 5B14 / 5B15 error code

Difficulty: Hard · Cost: $50–$150 · Duration: Requires professional service

Support codes 5B00, 5B01, 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, or 5B15 on your Canon PIXMA printer mean the ink absorber has reached capacity and must be replaced. This cannot be fixed by the user and requires service by an authorized service center. Contact a qualified technician to arrange service.

Common causes

  • The ink absorber pad has accumulated waste ink from repeated print head cleaning cycles and has reached its maximum capacity

How to fix it

  1. 1

    Contact a qualified technician

  2. 2

    Arrange for the printer to be serviced by an authorized service center

  3. 3

    The ink absorber cannot be reset or replaced by the user

Related Canon Printer (PIXMA) error codes

1

1000

The printer has run out of paper in the rear tray or cassette

easy
2

1003

No paper is loaded in the selected paper source

easy
3

1200

The printer cover or operation panel is open

easy
4

1300 / 1303 / 1304 / 1309 / 1310

Paper is jammed in the printer

easy