ErrorCodeDoctor
Canon · Printer (PIXMA)

Canon Printer (PIXMA) 6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01 error code

Difficulty: Hard · Cost: $0–$250 · Duration: 5m

Support codes in the 6500, 6800, or 6900 range on your Canon PIXMA printer indicate internal hardware or electronic errors. Turn the printer off, unplug from power for 5 minutes, then plug back in and turn on. If any of these codes return after the reset the printer requires professional service — contact a qualified technician.

Common causes

  • An internal hardware, motor, or electronics fault has been detected by the printer's diagnostic system

How to fix it

  1. 1

    Turn the printer off

  2. 2

    Unplug the printer from the power outlet

  3. 3

    Wait at least 5 minutes

  4. 4

    Plug the printer back in and turn it on

  5. 5

    If the error code returns contact a qualified technician

Related Canon Printer (PIXMA) error codes

1

1000

The printer has run out of paper in the rear tray or cassette

easy
2

1003

No paper is loaded in the selected paper source

easy
3

1200

The printer cover or operation panel is open

easy
4

1300 / 1303 / 1304 / 1309 / 1310

Paper is jammed in the printer

easy