Brother · Printer (Inkjet)

Brother Printer (Inkjet) Comm. Error error code

Difficulty: Easy · Cost: $0 · Duration: 5m

The Comm. Error message on your Brother inkjet printer means a poor telephone line quality caused a communication error during a fax transmission. Send the fax again or connect the machine to a different telephone line. If the problem continues contact your telephone company and ask them to check the line quality.

Common causes

Poor telephone line quality caused the fax connection to drop or fail

How to fix it

1

Try sending or receiving the fax again
2

Connect the machine to a different telephone line if available
3

If the problem continues call your telephone company to check the line quality
4

If using VoIP change the compatibility setting to Basic (for VoIP)