ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) Disconnected error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Disconnected message on your Brother laser printer means the other person or their fax machine ended the call before the fax was completed. Try sending or receiving the fax again. If calls are being dropped repeatedly and you are using a VoIP system try changing the Compatibility setting to Basic (for VoIP).

Common causes

  • The remote party hung up or their fax machine disconnected before the transmission was complete
  • VoIP line quality is causing dropped fax connections

How to fix it

  1. 1

    Try sending or receiving the fax again

  2. 2

    If using a VoIP system change the Compatibility setting to Basic (for VoIP)

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3

Cartridge Error / Put the Toner Cartridge back in

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4

Comm. Error

A poor telephone line caused a fax communication error

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