Brother Printer (Laser) error codes
Select a Brother printer (laser) error code to see what it means, common causes, and how to fix it.
Error Codes
2-sided Disabled / 2-sided Disable
The back cover or 2-sided tray is not properly closed or installed
Access Denied
The function you are trying to use is restricted by Secure Function Lock
Cartridge Error / Put the Toner Cartridge back in
The toner cartridge is not installed correctly in the drum unit
Comm. Error
A poor telephone line caused a fax communication error
Cooling Down / Wait for a while
The machine's interior is too hot and is cooling down — printing will resume automatically
Cover is Open
The front cover, fuser cover, or ADF cover is not fully closed
Disconnected
The remote party or their fax machine ended the call
Document Jam
A document is jammed in the Automatic Document Feeder
DR Mode in Use
Distinctive Ring mode is active — the receive mode cannot be changed
Drum ! (Drum Exclamation)
The drum unit corona wire needs cleaning or the drum/toner assembly is not installed correctly
Drum End Soon
The drum unit is nearing the end of its life — order a replacement soon
Jam Inside / Jam Rear / Jam Tray / Jam 2-sided
Paper is jammed inside the machine, at the rear, in the tray, or in the 2-sided tray
Limit Exceeded
The print limit set by Secure Function Lock has been reached
Manual Feed
Manual feed was selected but no paper is loaded in the manual feed slot
No Caller ID
No incoming call history — Caller ID service is not subscribed or no calls received
No Paper
The paper tray is empty or paper is not loaded correctly
No Response / Busy
The fax number dialed does not answer or the line is busy
No Toner
The toner cartridge or drum unit assembly is not installed correctly
Out of Memory
The machine's memory is full — reduce the job size or clear stored faxes
Print Data Full
The machine's memory is full of secure print data