Brother · Printer (Laser)
Brother Printer (Laser) Print Unable XX / Scan Unable XX error code
Difficulty: Hard
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Cost: $80–$300
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Duration: 5m
The Print Unable or Scan Unable message on your Brother laser printer means the machine has detected a mechanical problem. If you have faxes stored in memory transfer them to another fax machine or PC before turning off the machine. Press and hold the Power button to turn the machine off, wait a few minutes, then turn it back on. If the error persists contact a qualified technician.
Common causes
- A mechanical fault has been detected in the printer or scanner mechanism
How to fix it
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1
If you have faxes stored in memory transfer them to another fax machine or your computer before powering off
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2
Press and hold the Power button to turn the machine off completely
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3
Wait a few minutes
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4
Turn the machine back on
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5
If Print Unable or Scan Unable persists contact a qualified technician or visit the manufacturer support page to find an Authorized Service Center
Related Brother Printer (Laser) error codes
1
2-sided Disabled / 2-sided Disable
The back cover or 2-sided tray is not properly closed or installed
easy
2
Access Denied
The function you are trying to use is restricted by Secure Function Lock
medium
3
Cartridge Error / Put the Toner Cartridge back in
The toner cartridge is not installed correctly in the drum unit
easy
4
Comm. Error
A poor telephone line caused a fax communication error
easy