ErrorCodeDoctor
Brother · Printer (Laser)

Brother Printer (Laser) Print Unable XX / Scan Unable XX error code

Difficulty: Hard · Cost: $80–$300 · Duration: 5m

The Print Unable or Scan Unable message on your Brother laser printer means the machine has detected a mechanical problem. If you have faxes stored in memory transfer them to another fax machine or PC before turning off the machine. Press and hold the Power button to turn the machine off, wait a few minutes, then turn it back on. If the error persists contact a qualified technician.

Common causes

  • A mechanical fault has been detected in the printer or scanner mechanism

How to fix it

  1. 1

    If you have faxes stored in memory transfer them to another fax machine or your computer before powering off

  2. 2

    Press and hold the Power button to turn the machine off completely

  3. 3

    Wait a few minutes

  4. 4

    Turn the machine back on

  5. 5

    If Print Unable or Scan Unable persists contact a qualified technician or visit the manufacturer support page to find an Authorized Service Center

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