ErrorCodeDoctor
Canon · Printer (imageCLASS)

Canon Printer (imageCLASS) #804 error code

Difficulty: Medium · Cost: $0 · Duration: Depends on administrator availability

Error code #804 on your Canon imageCLASS printer means the user account does not have write access to the shared folder or FTP server destination, or the folder name specified is incorrect. Contact your network administrator to grant the correct permissions or verify the destination folder name.

Common causes

  • The sender's user account does not have write permission on the destination shared folder or FTP server
  • The shared folder name specified in the destination is incorrect

How to fix it

  1. 1

    Contact your network administrator to grant write access to the shared folder for the sender's user account

  2. 2

    Verify the shared folder or FTP server path in the destination settings is correct

  3. 3

    Try the operation again after permissions are corrected

Related Canon Printer (imageCLASS) error codes

1

#001

An original document has jammed in the feeder

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2

#003

A fax could not be sent or received because the data size is too large

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3

#005

A fax could not be sent because the recipient's machine did not respond within 35 seconds

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4

#012

A fax could not be sent because the recipient's machine has run out of paper

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