Samsung Washing Machine 3E / 3C / E3 / 13C error code
These codes mean your Samsung washing machine detected a problem with the wash motor. Note that on some models 3E is a Motor Error while on others it is a Voltage Error — check your user manual to confirm which applies to your model. There is no specific user troubleshooting for this code. Power off the washer for 2 to 3 minutes, power it back on, and restart the cycle. If the error returns arrange professional service.
Common causes
- Wash motor has malfunctioned or failed
- Motor wiring is loose or damaged
- Temporary electronic glitch affecting the motor circuit
How to fix it
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1
Power off the washer for 2 to 3 minutes
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2
Power it back on and restart the cycle
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3
If the code returns arrange professional service
Related Samsung Washing Machine error codes
1E / LE / 1C / LC / LC1 / 11C / 1LC
Water level or leakage error — moisture detected where it should not be
4C / 14C / nF / 4E
The washing machine is not filling with water correctly
4C2 / 4E2 / CE / 14C2 / nF1
The cold water supply is extremely hot — the supply hoses are swapped
nd / 5E / SE / 5C / SC / 15C
The washing machine is not draining water at the correct speed or at all