Samsung Washing Machine dc / Ub / U6 / Ur / UE / 1Ub / 1U6 error code
These codes mean your Samsung washing machine detected that the laundry load is unevenly distributed inside the drum and cannot safely complete the spin cycle. A Ur code specifically means the washer is automatically adding water to try to rebalance the load and retry the spin — this extends the cycle time but does not indicate a fault. All other codes in this group mean the washer could not balance the load and stopped the cycle.
Common causes
- Laundry is clumped or tangled on one side of the drum
- A single heavy item such as a blanket or towel is not distributing evenly
- Load is too small to distribute evenly around the drum
- Washing machine is not sitting level on the floor
How to fix it
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1
Open the door and manually untangle and redistribute the laundry evenly around the drum
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2
For very small loads add one or two items to help distribute the weight
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3
Close the door and press Start to restart the spin cycle
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4
Check that the washing machine is sitting level on the floor and adjust the feet if needed
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5
If the unbalanced error occurs repeatedly see our guide for washer not spinning
Related Samsung Washing Machine error codes
1E / LE / 1C / LC / LC1 / 11C / 1LC
Water level or leakage error — moisture detected where it should not be
4C / 14C / nF / 4E
The washing machine is not filling with water correctly
4C2 / 4E2 / CE / 14C2 / nF1
The cold water supply is extremely hot — the supply hoses are swapped
nd / 5E / SE / 5C / SC / 15C
The washing machine is not draining water at the correct speed or at all