HP · Printer (ENVY)

HP Printer (ENVY) E3 error code

Difficulty: Easy · Cost: $0 · Duration: 5–10m

The E3 error means your HP ENVY printer's print carriage — the assembly that holds the ink cartridges and moves back and forth during printing — is jammed or stalled. Opening the cartridge access door and carefully removing any obstruction clears the jam in most cases.

Common causes

A piece of jammed paper is blocking the carriage path
A foreign object is lodged in the carriage area
Ink cartridges are improperly installed causing the carriage to stall
A torn piece of paper remains inside the printer

How to fix it

1

Press the Cancel button to attempt to automatically clear the jam
2

If the jam persists open the cartridge access door
3

Wait for the carriage to stop moving completely before reaching inside
4

Carefully look for and remove any jammed paper torn pieces or objects blocking the carriage
5

Do not touch the ink nozzles or copper-coloured contacts on the cartridges
6

Remove and reinstall the ink cartridges to make sure they are seated correctly
7

Close the cartridge access door and press Resume to continue printing
8

If E3 persists turn the printer off and back on