HP Printer (OfficeJet) Align Printhead / Printhead Alignment Error error code
The Align Printhead message means your HP OfficeJet printer needs to run a printhead alignment routine. This is typically triggered automatically after installing new ink cartridges. The printer will print an alignment page and then scan it to calibrate the printhead. Make sure plain white paper is loaded in the input tray before the alignment begins.
Common causes
- New ink cartridges were installed and the printer needs to align the printhead
- Print quality has degraded and an alignment was triggered
- Printhead alignment was manually requested
How to fix it
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1
Make sure plain white paper is loaded in the input tray
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2
Press OK or Resume to begin the alignment process
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3
The printer will print an alignment page — do not interrupt this process
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4
Once printed place the alignment page face-down on the scanner glass if prompted
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5
Press OK to scan and complete the alignment
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6
The printer will return to the ready state when alignment is complete
Related HP Printer (OfficeJet) error codes
Paper Jam / 0x6100004a
Paper is jammed inside the printer or the print carriage is blocked
Printer Failure / 0x610000ff
A general printer failure was detected — the printer needs to be reset
Ink System Failure / Print System Problem / 0xc19a0003 / 0xc19a0020
A problem was detected with the ink system or printhead
Printhead Problem / Printhead Missing or Failed / 0xc19a0003
The printer cannot detect or initialize the printhead