ErrorCodeDoctor
HP Printer (OfficeJet) Firmware Update Error / 0x83c0000a error code
The Firmware Update Error or 0x83c0000a error means your HP OfficeJet printer encountered a problem during a firmware update. Power cycling the printer and attempting the update again resolves most cases. If the update continues to fail download the firmware manually from the manufacturer support page and install it using a USB connection.
Common causes
- Firmware update was interrupted by a power failure or network issue
- The printer lost its Wi-Fi connection during an over-the-air update
- Firmware file was corrupted during download
How to fix it
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1
Turn the printer off and back on to attempt to recover
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2
If the error persists go to the manufacturer support page and download the latest firmware for your OfficeJet model
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3
Install the firmware update using a USB cable connected directly to your computer
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4
If the update still fails contact a qualified technician
Related HP Printer (OfficeJet) error codes
Paper Jam / 0x6100004a
Paper is jammed inside the printer or the print carriage is blocked
Printer Failure / 0x610000ff
A general printer failure was detected — the printer needs to be reset
Ink System Failure / Print System Problem / 0xc19a0003 / 0xc19a0020
A problem was detected with the ink system or printhead
Printhead Problem / Printhead Missing or Failed / 0xc19a0003
The printer cannot detect or initialize the printhead