HP Printer (OfficeJet) Out of Paper / Paper Mismatch error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Out of Paper message means the input tray is empty or the printer failed to pick up a sheet. The Paper Mismatch message means the paper size or type loaded in the tray does not match what the print job requires. Both are easy to fix by loading the correct paper and adjusting the paper guides.

Common causes

Input tray is empty or ran out of paper mid-job
Paper size or type loaded does not match the print job settings
Paper width guides are not adjusted to the edge of the paper
Paper is loaded incorrectly or at an angle

How to fix it

1

For Out of Paper load a stack of plain paper into the input tray and make sure the guides are snug against the edges
2

For Paper Mismatch load the correct paper size that matches the print job settings
3

Or change the paper size in your application print settings to match the paper already loaded
4

Press the Resume or OK button on the printer to continue the print job