ErrorCodeDoctor

Canon Printer (PIXMA) error codes

Select a Canon printer (pixma) error code to see what it means, common causes, and how to fix it.

1000

The printer has run out of paper in the rear tray or cassette

easy

1003

No paper is loaded in the selected paper source

easy

1200

The printer cover or operation panel is open

easy

1300 / 1303 / 1304 / 1309 / 1310

Paper is jammed in the printer

easy

1401 / 1403 / 1430

The ink cartridge is not recognized or is not installed correctly

easy

1485

The ink cartridge installed is not appropriate for this printer

easy

1650 / 1651

The ink cartridge is not installed

easy

1682 / 1684 / 1686 / 1688 / 168A

The ink cartridge cannot be recognized — may be empty, incompatible, or non-genuine

easy

1700 / 1701 / 1702 / 1703 / 1704 / 1705 / 1712 / 1713 / 1714 / 1715

The ink absorber is full — the printer requires servicing

hard

1890

The protective tape or film has not been removed from the ink cartridge

easy

2110 / 2120

The paper size or media type loaded does not match the print settings

easy

2700 / 2801 / 2802 / 2803

A copy or scan error occurred — check the platen glass or ADF

easy

2900 / 2901

A scanner error occurred

medium

4103 / 4104

An error occurred during 2-sided (duplex) printing

easy

5011 / 5012

A printer error has occurred — turn the printer off and on

medium

5100

A printer error occurred — the print head carriage may be obstructed

medium

5200

The print head temperature is abnormal — the printer has stopped to protect the print head

medium

5B00 / 5B01 / 5B02 / 5B03 / 5B04 / 5B05 / 5B12 / 5B13 / 5B14 / 5B15

The ink absorber is full — the printer requires servicing by Canon

hard

6000

A printer error has occurred — requires power cycle or service

medium

6500 / 6800 / 6801 / 6900 / 6901 / 6902 / 6910 / 6930–6946 / 6D01

An internal printer error has occurred — turn off and on or contact a qualified technician service

hard