HP · Printer (Smart Tank)

HP Printer (Smart Tank) E1 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The E1 error means your HP Smart Tank printer detected that the paper width in the print job does not match the paper loaded in the tray. Press Cancel, load the correct paper size or change the print settings to match what is loaded, and print again.

Common causes

The print job is set to a paper size different from what is loaded in the tray
The wrong paper was loaded after a previous print job

How to fix it

1

Press the Cancel button to cancel the current print job
2

Load paper that matches the size of the page you want to print
3

Or change the paper size settings in your application to match the paper already loaded
4

Print the document again