HP Printer (Smart Tank) error codes
Select an HP printer (smart tank) error code to see what it means, common causes, and how to fix it.
1
E1
The paper size in the print job does not match the paper loaded in the input tray
$0
easy
2
E2
The paper length in the print job does not match the paper loaded in the input tray
$0
easy
3
E3
The print carriage is jammed or stalled and cannot move
$0
easy
4
E4
Paper is jammed inside the printer
$0
easy
5
E5
The scanner is not working
$0
easy
6
E6
The printer is in an error state
$0–$150
easy
7
E7
One or more ink tanks are out of ink and need to be refilled
$10–$20 per ink bottle
easy
8
E8
A fatal error has occurred — the printer needs to be restarted
$0–$200
hard
9
E9
A firmware update or printer reset caused an error
$0
medium