HP · Printer (LaserJet)

HP Printer (LaserJet) Er/02 error code

Difficulty: Easy · Cost: $0 · Duration: 5s

The Er/02 error means the cartridge access door on your HP LaserJet printer is open. The printer cannot operate while this door is open. Close the door firmly until it clicks shut and the printer will resume normal operation.

Common causes

The cartridge access door was left open after replacing or checking the toner cartridge
The door did not close fully and click into position

How to fix it

1

Close the cartridge access door firmly until it clicks into the closed position
2

The printer will automatically resume once the door is properly closed