HP · Printer (LaserJet)

HP Printer (LaserJet) Er/03 error code

Difficulty: Easy · Cost: $0 · Duration: 5m

The Er/03 error means your HP LaserJet printer tried to feed a sheet of paper from the input tray but failed to pick it up. This is commonly caused by paper that is curled, damp, or not properly loaded. Removing the stack, checking the condition of the paper, reloading it, and retrying usually resolves it.

Common causes

Paper is curled, wrinkled, or damp and not feeding cleanly
Paper stack was not loaded correctly in the tray
Paper width guides are too loose or too tight against the stack
Pick rollers are worn or dirty

How to fix it

1

Remove the entire stack of paper from the input tray
2

Check the condition of the paper — remove any curled, wrinkled, or damp sheets
3

Tap the stack on a flat surface to align the edges
4

Reload the paper and make sure the width guides are snug but not bending the paper
5

Try to print again
6

If Er/03 persists refer to the HP guide for printer not picking paper