HP Printer (LaserJet) error codes
Select an HP printer (laserjet) error code to see what it means, common causes, and how to fix it.
Error Codes
Er/01
The input tray is empty — no paper loaded
Er/02
The cartridge access door is open
Er/03
The printer failed to pick a sheet of paper from the tray
Er/04 / Er/05 / Er/06
A paper jam was detected inside the printer
Er/07
The toner cartridge is missing or not installed correctly
Er/08
The toner cartridge is very low and the printer has stopped because the cartridge setting is set to Stop
Er/11 / Er/14 / Er/17
The toner cartridge is incompatible with this printer or has been protected on another printer
Er/20
An error was detected with the toner cartridge sensor
Er/23
The printer is running low on memory and cannot process the print job
Er/26
The printer experienced a general engine error
Er/30
The scanner has an error
Er/50 / Er/51 / Er/52 / Er/54 / Er/55 / Er/58 / Er/59
The printer is in an error state due to a main engine fault
Er/66
The Wi-Fi hardware is not detected
Er/77
A secure device failure was detected
Go/01
The printer is in manual paper feed mode and is waiting for paper to be loaded
Go/02
The printer is processing a manual duplex job and needs you to reload the printed pages
Go/03
The paper type or size loaded does not match the print job settings
Go/06
The printer received a Wi-Fi Direct connection request from a device
P2
An ID Copy job has been started — flip the ID card to copy the second side