ErrorCodeDoctor

HP Printer (LaserJet) error codes

Select an HP printer (laserjet) error code to see what it means, common causes, and how to fix it.

Er/01

The input tray is empty — no paper loaded

easy

Er/02

The cartridge access door is open

easy

Er/03

The printer failed to pick a sheet of paper from the tray

easy

Er/04 / Er/05 / Er/06

A paper jam was detected inside the printer

easy

Er/07

The toner cartridge is missing or not installed correctly

easy

Er/08

The toner cartridge is very low and the printer has stopped because the cartridge setting is set to Stop

easy

Er/11 / Er/14 / Er/17

The toner cartridge is incompatible with this printer or has been protected on another printer

easy

Er/20

An error was detected with the toner cartridge sensor

easy

Er/23

The printer is running low on memory and cannot process the print job

easy

Er/26

The printer experienced a general engine error

easy

Er/30

The scanner has an error

easy

Er/50 / Er/51 / Er/52 / Er/54 / Er/55 / Er/58 / Er/59

The printer is in an error state due to a main engine fault

hard

Er/66

The Wi-Fi hardware is not detected

medium

Er/77

A secure device failure was detected

hard

Go/01

The printer is in manual paper feed mode and is waiting for paper to be loaded

easy

Go/02

The printer is processing a manual duplex job and needs you to reload the printed pages

easy

Go/03

The paper type or size loaded does not match the print job settings

easy

Go/06

The printer received a Wi-Fi Direct connection request from a device

easy

P2

An ID Copy job has been started — flip the ID card to copy the second side

easy