HP · Printer (LaserJet)

HP Printer (LaserJet) Go/02 error code

Difficulty: Easy · Cost: $0 · Duration: 2m

The Go/02 code means your HP LaserJet printer has finished printing one side of a manual duplex job and needs you to reload the pages to print the second side. Remove the printed pages from the output tray, place them printed-side down with the top edge feeding into the printer first, load them back into the input tray, and press Resume to continue printing the second side.

Common causes

A manual duplex (double-sided) print job is in progress and the first side has been printed

How to fix it

1

Remove the stack of printed pages from the output tray
2

Load the stack back into the input tray with the printed side facing down and the top edge of the pages going into the printer first
3

Press the Resume button to print the second side
4

Or press the Cancel button to cancel the job