HP · Printer (LaserJet)

HP Printer (LaserJet) Er/08 error code

Difficulty: Easy · Cost: $30–$60 · Duration: 5m

The Er/08 error means the toner cartridge is very low on toner and the printer's Very Low Setting is configured to Stop — meaning the printer will not continue printing when toner is critically low. You can change this setting to Continue to resume printing temporarily, but the cartridge should be replaced as soon as possible to maintain print quality.

Common causes

Toner cartridge has reached a very low toner level
The Very Low Setting in the printer's advanced settings is set to Stop rather than Continue

How to fix it

1

To continue printing temporarily open the HP app and click your printer
2

Click Advanced Settings then go to System and then Supply Settings
3

Change the Very Low Setting from Stop to Continue
4

To permanently resolve the error replace the toner cartridge with a new genuine HP cartridge
5

If the error persists after replacing the cartridge contact a qualified technician