HP · Printer (LaserJet)

HP Printer (LaserJet) Er/30 error code

Difficulty: Easy · Cost: $0–$150 · Duration: 2–5m

The Er/30 error means your HP LaserJet printer's scanner encountered a problem. First make sure the protective sheet has been removed from the scanner glass — this is a common cause on new printers. Turn the printer off wait 30 seconds and turn it back on. If the error persists contact a qualified technician.

Common causes

The protective sheet was not removed from the scanner glass on a new printer
The scanner encountered a general fault or error

How to fix it

1

Check the scanner glass and make sure the protective plastic sheet has been fully removed
2

Turn off the printer wait 30 seconds and turn it back on
3

Try the scan or copy function again
4

If Er/30 persists contact a qualified technician