HP Printer (DeskJet) error codes

Select an HP printer (deskjet) error code to see what it means, common causes, and how to fix it.

Cartridge access door open

The ink cartridge access door is open — printing cannot continue

One or both ink cartridges are unusable and need attention

The paper size in the print job does not match the paper loaded in the input tray

The paper length in the print job does not match the paper loaded in the input tray

The print carriage is jammed or stalled and cannot move

Paper is jammed inside the printer

The scanner or printer is in an error state

A generic printer error occurred

A firmware update or printer reset caused an error